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IS_Event_NewPreviewCall

Definition

This event is fired when a new preview call is placed in a queue. It is fired after IS_Action_PlacePreviewCall has been invoked by a script. Its prototype is IS_Event_NewPreviewCall(CallId). Use the IS_Attr_Campaign attribute to identify the name of the campaign. If IS_EventNewPreviewCall is not defined, IS_Event_DataPop will be called by default. It is raised by Scripter when a preview call is presented to the agent. Note that this event is not the data pop, but the event that is raised after the agent issued an IS_Action_PlacePreviewCall function call.

Attributes

CallId

Call identifier of the new call on the user's queue.

Example

<head>
    <script language=javascript>
        function IS_Event_NewPreviewCall(CallId) {
            // navigate to the data display page
            location.href = "intro.html";
        }
    </script>
</head>