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Interaction Desktop Help
Create or Join a Conference Call Using Join
Requirements: See Join.
You can create or join a conference call in My Interactions or a station or user queue that you are monitoring.
Tip: For more information about displaying a queue other than your own (My Interactions), see Monitor Two or More Queues at the Same Time.
To create or join a conference call using Join:
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Open the user or station queue you are monitoring.
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Select the call or conference call you want to join.
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Do one of the following:
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Click the Join button.
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Right click the call and choose Join from the menu that appears.
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Press Ctrl+J.
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Result: You are now connected to the call (or conference call already in progress).
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