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Interaction History

Requirements: Only agents with the appropriate licenses and security rights can create and manage Interaction Tracker information from inside the CIC client. For more information, see Tracker Licensing.

You can view a list of the most recent interactions with a Tracker contact, organization, or location in the Interactions tab of the Properties for Contact, Properties for Organization or Properties for Location dialog boxes.

Related Topics

Display the Related Items View

Modify Tracker Contact Information

Modify Tracker Organization Information

Modify Tracker Location Information