Manage Templates

Requirements: See Client Templates.

You use the same controls and procedures to create a client template as you use to adjust your own configuration settings and the appearance of Interaction Desktop. You save these changes to a specific client template. You can create as many client templates as you need. When you finish creating or editing a template, Customer Interaction Center restores your current Interaction Desktop layout and configuration settings.

Note: In Interaction Administrator, CIC administrators can publish client templates and assign them to roles, workgroups or users. See Publish a Client template for more information.

Related Topics

Client Templates

Create a Template

Create a Mini Mode template

Delete a Template

Edit a Template