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Reset Queue Column Display

Requirements: The View Queue Columns Access Control right determines which columns you can add to a queue view.

The columns you can display in a queue view such as My Interactions are controlled by user rights. If you have the appropriate rights, you can add these columns to a queue display with a single command instead of selecting them one by one.

To reset a queue column display:

Right-click in the column heading row in a queue view.
From the shortcut menu, select Reset column headers.

Result: All the columns you are entitled to view appear in the queue view.