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Interaction Desktop Help
Add or Remove View Columns
Requirements: The Customize Client Security Right enables you to add or remove view columns. The View Directory Status Columns Access Control right determines which Status columns you can add to a directory view. The View Queue Columns Access Control right determines which columns you can add to a queue view.
You can add or remove columns from any queue or directory view.
Right-click a column label in a queue, directory, or My Work Items view to display a menu of the columns that can be added or removed.
To add or remove a column:
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Right-click on the column headings for the view.
Result: A drop-down list of available column names appears.
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Do one of the following:
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To add a column, click the name of a column.
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To remove a column, click the name of a column with a check mark.
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