Interaction Desktop Help
Use Stored Phone Numbers to Address a Text Message
Requirements: For information about the prerequisites for using the Short Message Service feature, see Working with Text Messages.
If you frequently send text messages to the same group of recipients, you can store the associated mobile phone numbers in a list on your workstation.
To create and store a Phone Number List:
In the Send Text Message dialog box, create a list of mobile phone numbers in the address list, using any method you prefer.
Tip: For more information, see Send a Text Message.
In the Save a Phone Number List dialog box, select a directory and file name for this stored list.
Note: The CIC client automatically saves the file in the required XML format.
To use a Phone Number List to address a text message:
In the Send Text Message dialog box, click Open.
Result: The Open a Phone Number List dialog box appears.
Navigate to the appropriate directory, select a file, and click Open.
Result: The CIC client retrieves the phone numbers are retrieved and displays them in the To text box in the Send Text Message dialog box.
Tip: For more information about completing the text message, see Send Text Message Dialog Box.