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Play Recording

This Telephony tool plays an audio recording. The only recordings that can be played with this step are CIC Audio Recordings that recorded with a Record Audio step. (CIC uses audio recordings to record voice mail.) You cannot play .WAV files or CIC Prompts using this step. .MP3 files are not supported.

To play a .WAV file for a listener, use a Play Audio File step. To play an CIC Prompt, use a Play Prompt step.

Inputs

Call Identifier

The unique identifier for this call.

Recording Identifier

The unique identifier for this recording.

Immediate Mode

Set to True if you want the digits to be played when this step executes. Set to False if you want the digits to be queued with other digits played before and after so that several prompts are played seamlessly, one after another.

Exit Paths

Next

This step always takes the Next exit path.