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Tracker Interaction Segment Summary by  IC User Report

This report displays a detailed segment summary report for the IC Current User.

Note
Interaction segment is part of a conference and might contain additional participants. A complete list of participants can be viewed in Interaction Tracker client.

Parameters

This report contains 24 reporting parameters, such as Organization, Conference ID, Segment Type, Station, Incident ID, IAddress, How Ended, Duration, and Wrap-up code.

 

View sample report

Interaction Administrator Unique Report Identifier

Click the image below to display a sample report.

TRACKER_INTX_SEG_SUMMARY_IC_USER_NAME

Sample report

Click on the image below to view a sample of this report.

 

 

Visual Elements

Report Element

Report Field or Value

Report Title

Tracker Interaction Segment Summary by IC User Report

IC USER:

INITIATORICUSERID

Date Time:

STARTDATETIME

Type

IntxType

Date/Time

INITIATORSTARTDATETIME or RESPONDENTSTARTDATETIME

DURATION

InitiatorDuration or RespondentDuration

Segment Type

SEGMENTTYPE

Initiator

INITIATORLASTNAME INITIATORFIRSTNAME

Initiator IAddress

INITIATORIADDRESS

RESPONDENT

RESPONDENTLASTNAME RESPONDENTFIRSTNAME

Respondent IAddress

RESPONDENTIADDRESS

Total Duration

{CALCULATED}

Total Interactions

{CALCULATED}

Average Duration

{CALCULATED}

Total Users

{CALCULATED}

 

Record Selection Criteria:

{Tracker.STARTDATETIME} in {?DateTime} and

{Tracker.INITIATORICUSERID} in {?ICUSER}

and

{Tracker.IntxType} in {?Type}

and

{Tracker.INTITIATORIADDRESS} in {?iAddress}

and

{Tracker.DURATION} in {?Duration} and

{Tracker.DIRECTION} in {?Direction}

and

{Tracker.WORKGROUP} in {?WorkGroup}

and

{Tracker.ACCOUNTCODE} in {?AccountCode}

and

(

{Tracker.INITIATORHOWENDED} in {?HowEnded} or

{Tracker.RESPONDENTHOWENDED}in {?HowEnded}

)

and

(

{Tracker.INITIATORCITY} in {?City} or

{Tracker.RESPONDENT} in {?City}

)

and

(

{Tracker.INITIATORSTATE} in {?State} or

{Tracker.RESPONDENTSTATE}in {?State}

)

and

(

{Tracker.INITIATORZIP} in {?Zip} or

{Tracker.RESPONDENTZIP}in {?Zip}

)

and

(

{Tracker.INITIATORCOUNTRY}in {?Country} or

{Tracker.RESPONDENTCOUNTRY}in {?Country}

)

and

(

{Tracker.INITIATORLASTNAME}in {?LastName} or

{Tracker.RESPONDENTLASTNAME} in {?LastName}

)

 and

(

{Tracker.INITIATORFIRSTNAME} in {?FirstName} or

{Tracker.RESPONDENTFIRSTNAME}in {?FirstName}

)

and

(

{Tracker.INITIATORLOCNAME}in {?Location} or

{Tracker.RESPONDENTLOCNAME}in {?Location}

)

and

(

{Tracker.INITIATORORGNAME} in {?Organization} or

{Tracker.RESPONDENTORGNAME}in {?Organization}

)

and

{Tracker.APPINCIDENTID} in {?IncidentID}

and

{Tracker.CONFERENCEID} in {?ConferenceID}

and

{Tracker.SEGMENTTYPE} in {?SegmentType}

and

{Tracker.INTERACTIONIDKEY} in {?InteractionID}

and

{Tracker.SITEID} in {?SiteID}

and

(

{Tracker.INITIATORSTATIONNAME} in {?StationID} or

{Tracker.RESPONDENTSTATIONNAME} in {?StationID}

)

and

(

{Tracker.INITIATORWRAPUPCODE} in {?WrapUpCode} or

{Tracker.RESPONDENTWRAPUPCODE}in {?WrapUpCode} )