Contents

Starting SIP Soft Phone

SIP Soft Phone starts up when the user logs on to the CIC client, as long as the user's Station Type is set to SIP Soft Phone. There is no startup splash screen. The SIP Soft Phone icon appears in the notification area of the Windows taskbar and indicates the current status.

When SIP Soft Phone starts, it uses the devices that were configured on the Options dialog box or the Windows Sound dialog box. If the configured devices are not available, SIP Soft Phone uses the default Windows audio devices.

Note: You can change your CIC client station type to SIP Soft Phone in the CIC client. See the client help for changing your station. Your SIP Soft Phone must be set up in Interaction Administrator. For more information, contact your administrator.