Interaction Attendant

Interaction Attendant is an easy-to-learn program that configures the auto attendant system built into Customer Interaction Center. It automatically answers a call and then it presents the caller with menu choices. Then it routes the call according to the caller's choice. 

	Get Started	Interaction Attendant Overview Tasks that Interaction Attendant Can Perform
	Release Notes	Release Notes Web app
	Interaction Attendant Documentation	Interaction Attendant Help
	Administrator	Install Interaction Attendant Interaction Attendant Concepts Interaction Attendant Procedures
	Agent Features	Transfer a Call to an Attendant Profile in Interaction Desktop Transfer a Call to an Attendant Profile in Interaction Connect Display the Workgroup and Profiles View in Interaction Desktop	Display the Workgroup and Profiles View in Interaction Connect Transfer an Interaction in PureConnect for Salesforce
	Developer Resources	Handlers Used by Interaction Attendant Overview of Building Handlers and Subroutines
	Related Documentation	Interaction Attributes Technical reference Configure Interaction Attendant to Use Interaction Speech Recognition
	Additional Resources	Handlers   Interaction Attendant Videos PureConnect Community	Interaction Attendant related KB articles Support Self-Help