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Latitude contains a set of powerful tools that allow managers or other senior collection personnel to perform advanced SQL tasks using a customizable user interface. These query tools include the following:

  • Account Analysis: Retrieves accounts that meet specific criteria and then sorts, groups, or summarizes the information for review. Creates a queue for working account groups on the fly.

  • Condition Builder: Modifies selection criteria that is available for use in query tools.

  • Credit Report Requester: Requests credit bureau reports for multiple accounts, based on customized selection criteria.

  • Custom Queue Manager: Creates custom queues using specified selection criteria.

  • Desk Mover: Moves accounts to specific desks based on specified selection criteria.

  • Letter Requester: Requests letters for multiple accounts based on specified selection criteria.

  • Pool Queue Manager: Creates pools of work for collectors based on specified selection criteria.

  • SQL Author: Creates and stores custom SQL statements for use in other query tools or programs. 

  • Status Changer: Changes the status for groups of accounts based on specified selection criteria.