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Web Access Help
What's New in Web Access
The following Service Updates (SU) introduced changes and enhancements to Web Access 10.0.
SU 2
File transfers
Removed the default “upload” and “download” folders when transferring files. For more information, see Upload a File or Download a File.
SU 3
Reports
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Updated the Account Status report to include a link to view account details. For more information, see Account Status Report.
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Added a "where" clause requirement for new reports. To ensure the report runs correctly, specify "where 1=1" in the report writer. If the report doesn't include a where clause, the report returns every record because the report writer doesn't add a customer or Class of Business "where" clause unless a "where" clause is present already. For more information, see Add a Report.
SU 9
Added Agency Details section to the Account page for accounts placed with an outside collection agency or attorney. For more information, see View Account Detail.