- Contents
Liquid Latitude Documentation Library
- ContentsQuick LinksAccount Analysis landing page Accounting landing page AIM help AIM Receiver help Arrangements landing page Batch Processing landing page Custodian help Dashboard help Data Exchange landing page Dialer Campaigns landing page Exchange Manager help Invoices help Latitude help Latitude Console help Letter Console help Letters landing page Link Console help List Builder help Portfolio Manager help Reporting Console help Reporting landing page WorkFlow Designer help Work Queues landing page
Liquid Latitude Documentation Library
Latitude Documentation Library Search
The Latitude Documentation Library search feature is powered by Artificial Intelligence and Natural Language Processing so that you can ask questions as you would in a conversation.
How do I search?
You can search the Latitude Documentation Library using terms, phrases, or Natural Language like in the following examples:
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payments
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account status
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How do I change my password
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What are the installation requirements for Latitude
Search results
The search feature returns up to 100 results (ten on each page) along with a list of the top ten products where the search feature found topics.
Note: The search feature doesn't limit the topics in the search results to the products in the Product (top ten) filter list. For example, the top result of your search is related to "List Builder" but that product isn't in the Product (top ten) filter list.
To improve the data models that Artificial Intelligence uses, Genesys includes feedback options to allow you to help us improve the accuracy of future search results.
Filter results
After you do a search, you can select a product under Product (top ten). The search feature then re-queries the index and displays the results for your search terms and selected product.
To remove the selected product filter, clear the Search box and then press Enter.
Unsupported search entries
The search feature does not support the following:
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Operators (AND, NOT, OR,
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,-
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Punctuation (
?
,.
,-
.:
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Quoted phrases ("agent status", "media server", "call recordings")