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Latitude by Genesys | Task Panels | Customers | Maintain Spouse Information
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Maintain Spouse Information
Use the Spouse Information tab to maintain spousal information for a party on the account.
To maintain spouse information
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In the Task Panel navigation tree, click Customer and then click a name.
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Click the Spouse Information tab.
Name: Name of the customer's spouse.
Employer: Name of the spouse's employer.
Address: Spouse's employer's street address, city, state, postal code, county, and country.
Comment: Comments regarding the spouse or the spouse's employer.
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Complete the information and then click Save.
Note: If the account is linked to another account (and this feature is available to you), the Select Accounts dialog box will appear. Follow the steps to Select Accounts.