Adjust a Balance

Use the Payment tab on the Account tab in the Payment Entry window to adjust the balance for a DA or DAR batch. These adjustments are not calculated fees. 

To adjust a balance

1. In the Main Menu window, from the Apps menu, click Payment Entry. The Payment Entry window appears.

2. Do one of the following:

• If you know the file or account number, do the steps to Retrieve an Account by Account Number.

• To search for an account using simple search, do the steps to Search for an Account Using Simple Search.

• To search for an account using advanced search, do the steps to Search for an Account Using Advanced Search.

3. On the Account tab in the Payment Entry window, click the Payment tab.

4. Complete the information. The Date Paid is the adjustment date.

5. Ensure that you selected the Note check box to have the system add an adjustment note to the account.

6. In the Apply Amount boxes, type the adjustment amount for each applicable money bucket.

Note: Do NOT type in negative amounts. For a DA batch, the system decreases the account balance. For a DAR batch, the system increases the account balance.

7. Click Accept.

Related Topics

Payment Accounts