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View a Promise Note

Use the Promise Note dialog box to review promise notes for the account. You can use promise notes for:

  • NSF accruals or to hold payment entry until you verify sufficient funds for a specific customer on an account.

  • Fee review for forwarded accounts.

  • Any miscellaneous account-specific information.

Note: If a promise note exists for the account, the Promise Note dialog box displays as soon as the system retrieves the account in the Payment Entry window. 

To view a promise note

  1. In the Main Menu window, from the Apps menu, click Payment Entry. The Payment Entry window appears.

  2. Do one of the following:

The Account tab in the Payment Entry window appears.

Payment Entry window - Account tab - Payment tab

  1. In the Account menu, click Display Promise Note. The Promise Note dialog box appears.

Promise Note dialog box

  1. To delete a note, select the Clear check box and then click OK.

Related Topics

Payment Accounts