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Unified Messaging Integration

CIC supports third-party solutions for Unified Messaging, such as Microsoft Exchange Server. Unified Messaging organizes voicemail, fax, email, and text messages as objects in a single mailbox that a user can access either with an email client or telephone.

Get Started

Introduction

 

Release Notes

Release Notes Web App

 

Unified Messaging Documentation

Unified Messaging Integration with CIC Technical Reference

 

Administrator

Interaction Administrator Help

 

Developer Resources

Interaction Center Web Services

 

Related Documentation

Interaction SIP Proxy Technical Reference

 

Additional Resources

PureConnect Community