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Assign Filters to a Campaign

When Contact List filters are assigned to a campaign, only those records that match filter criteria are selected for processing by a campaign, once the next cycle of calling begins.

To assign filters to a campaign:

From within Interaction Dialer, select Campaigns.
Select a campaign in the Campaign Entries panel.
Select the Contact List tab.
Scroll down to Filters. A single campaign can use multiple named Filters. The Filters will be surrounded by parenthesis and ANDed together in the SQL where clause for the recycle.
Select a filter in the Available Filters list. Click Add to move it to the Selected Filters list. Repeat to add additional filters, if necessary. Use the Move Up and Move Down buttons to change the execution order of filters. Topmost filters are applied first.
Click Save () to save changes made to the campaign configuration. Your selected Filters will be used when the next cycle of calling begins.