• Contents

Overview of Web Interaction Tools

Web interaction tools are for building handlers that interact with people over the Internet. These interactions can be through a web browser or through Internet chat. CIC has the ability to generate custom web pages and pop-up chat utilities for a person browsing your web site.

Click on one of the following tools for more information about that tool:

Alert Interaction

Chat Goto URL

Chat Send File

Conference Interaction

Consult Transfer

Create Interaction

Disconnect Interaction

Hold Interaction

Mute Interaction

Park Interaction

Pickup Interaction

Receive Text

Receive Text Async


Send Text

Send Voicemail

Snip Recording

Snooze Interaction

Transfer Interaction