Contents

Roles: Advanced Field Descriptions

This topic contains the descriptions for each field in the Advanced details view under the View Roles page.

Interaction Message Store Quotas

Interaction Message Store stores voice mail and faxes as files on the CIC server (small implementations), or a network file server (large implementations). Users assigned this role are associated with mailboxes in a file directory structure, and voice mails and faxes are routed to these mailboxes. CIC users can access voice mail messages from the CIC clients or the telephone user interface (TUI). From the CIC clients, a user can view a fax message or forward it to another fax number.

Storage Size

Enter the maximum amount of storage space (in bytes, KB, MG, or GB), to allocate voice mail messages. By default, the setting uses the inherited value. Select Unlimited to use unlimited space for voice mail messages.

Number of Messages

Enter the maximum number of messages to allocate voice mail messages. By default, the setting uses the inherited value. Select Unlimited to allow any number of voice mail messages.