Contents

Workgroup: Security Rights

The Security Rights details tab contains configuration of rights to manage CIC client application functionality, such as buttons for recording, listening, and coaching. These rights can be set at the default user, role, user or workgroup level. Click the name of the details tab for field descriptions.

Note: Administrative, access control and security rights can be inherited from the default user, roles, and workgroups. See Rights Inheritance for more information.

Note: If you enabled the Enhanced Interaction Administrator Change log, then all of your changes on this tab are tracked in that log. For more information, see About the Enhanced Interaction Administrator Change Log.

To complete the workgroup's security rights information:

Click the Security Rights detail tab to display the details view.
Click Browse for more rights.
Click a rights category to expand the list of specific rights:
In the rights list, select the check box for the right to assign.

- To filter the rights list, click and select the filter type to apply to the list and type into the Name search text box.
- To display the rights assigned select Yes from the Has right drop-down box. Selecting No displays rights that are not assigned to the workgroup.
- Use the button to return to the previous detail view, or click to go to the Home category list.

Save the new workgroup or modified workgroup.

If necessary, the new workgroup or changes made to an existing workgroup can be reverted.