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Interaction Desktop Help
Displaying Your Schedule
Requirements: You can display the Optimizer schedule view only if you have the appropriate licenses. Also, you need the View Plug-ins Access Control right for the Optimizer Schedule. For more information, see Interaction Optimizer.
To display your schedule:
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In the Create New View dialog box, set Group by to Categories.
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From the list of categories, select Interaction Optimizer.
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In the Views list, select My Schedule.
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Click OK.
Result: The My Schedule view appears.
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