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Pick Up a Call from Voice Mail

Requirements: See Pickup.

You can pick up a call when the caller is in the middle of leaving a voice mail message. When a call is transferred to voice mail, its state changes to "Voice Mail."

To pick up a call from voice mail:

  1. If the telephone call is not selected, select the call you want to pick up.

  1. Do one of the following:

    • Click the Pickup button.

    • Right-click the call and choose Pickup from the menu that appears.

Result: The call’s state changes from "Voice Mail" to "Connected" and you can begin speaking with the caller.

Related Topics

Listen to someone leave a voice mail message

Listen to your voice mail

Pickup Button

Pick Up a Call From a Queue