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Running a Recording Search

Run a Recording Search to display a list of recorded interactions, of your Search results, in the Workspace. Specific details of interactions can also be reviewed in this view.

Here are several ways to run a search:

When you select a search in the Navigation Pane, it automatically runs and the search results are displayed in the Workspace.
From the Searches pane, select a search, and in the workspace click Run Search.
Select the search in the Searches pane, and on the menu bar click the Search Title Active View menu, and then click Run Search.
From the Searches pane, select a search, and click Run Search on the toolbar.
Select a search in the Searches pane, right-click, and on the shortcut menu, click Run.

Next, see Viewing Recording Search Results.

Running a Recording Search

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