Configuration for Handling Broken Promises Permission

Use the Configuration for Handling Broken Promises permission to specify the status and queue level to assign to accounts when customers break a promise.

Location

In the Navigation pane, click Configuration > Payment Processing > Configuration for Handling Broken Promises.

Scope

This permission is available for the System scope only.

Policy

The policy allows your organization to specify the status and queue level to assign to accounts when customers break a promise. Enable the permission for a scope and then specify the settings.

Change Status and Qlevel: If selected, the system changes the account status and queue level when customers break promises.

Change Status to: Status to assign to accounts when processing broken promises.

Change Qlevel to: Queue level to assign to accounts when processing broken promises.

Related Topics

Search for a Permission or System Code

Set a Permission and Policy

Payment Processing Settings

Configuration Settings

Permissions and Policies