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Interaction Administrator Help
Configure report log retention
time
The retention time determines how long the data in the report log is saved. Records older than the expiration age can be purged automatically or manually.
To configure report log retention time
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In the Report Logs subcontainer, double-click the report you want to configure.
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Click the Retention page.
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In the Purge records older than [x] days box, type the expiration age for records for this report log.
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To configure automatic purging, select the Enable automatic purging for this report log check box. You must also configure the purging schedule on the Report Log Purging page of the Server Configuration dialog box, which is located in the Server Configuration container. For more information on how to configure the purge schedule, see Configure report log purging for your CIC server.
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To immediately purge the expired records from this report log, click Purge Now. In the message box, click Yes.
Note: You cannot undo a purge.
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Click OK.