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Interaction Administrator Help
Configure basic report
log information
To configure basic report log information
- In the Report Logs subcontainer, double-click the report log you want to configure. Use the Basic page to view and update the following fields.
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The Log Name box displays the name of this report log.
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The Display Name box displays the name of the report log appears here as it appears in the Reports tool in Interaction Designer.
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The Description box displays a brief description of the purpose of this report log appears here.
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The Data Destination box contains the server parameter ServerReportLogDataDestination by default. This parameter contains the default label for the queue used to deliver data to CIC report logs in the report log database. You can specify a different queue label by typing it in this field. If you do, you must first create this queue and then specify the new queue in the EicLoggingService command line argument on the report log database server.
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The Client DB Source field contains the system parameter ClientReportLogEICDataSourceName. This parameter contains the CIC data source name (DSN) that represents the ODBC data source called IC Report Logs. Reports use IC Report Logs to access the report logs. You may specify a different DSN by typing it in this field. If you do, you must define the new DSN in the ODBC configuration and use Crystal Reports to modify the default DSN expected in CIC reports.
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The Active check box controls whether the data is written to the reporting database. By default, it is selected, which means that CIC sends data to the report log automatically (auto logging). Regardless of whether this check box is selected or not, the StatServer generates the raw statistics. If you clear the check box the statistics are still generated, but they are not logged to the database. CIC recognizes changes to this check box immediately.
Note: By default, the IC Application Login Change Log is inactive. You must set this report log to active in order for it to work.
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Auto logging refers to the ability of StatServer to receive its own statistics sent out in a notification and then log the statistics to the database. Turn off auto logging if you want handlers to catch this information and log it to the database. This parameter is for advanced administrator use only.