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Interaction Administrator Help
Configure report log mappings
Report log mappings specify what data is logged in which column in the database.
Notes: If you are
using this advanced feature, please see the PureConnect
Reporting Technical Reference in the PureConnect Documentation
Library located on the CIC server.
You may also search the knowledge base for articles regarding custom report
mappings.
To configure report log mappings
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In the Report Logs subcontainer, double-click the report you want to configure.
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Click the Mappings page. Do one of the following:
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To use the default mappings and ignore any custom output mappings that you have defined, select the Use default mappings check box. By default, this check box is selected.
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To have CIC dynamically process a custom mapping, deselect the Use default mappings check box. Then, in the Map string box, type the value that CIC should use to bind the columns.
- Click OK.
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