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Setting Status

In the CIC client, you can set your status, set another user’s status, set status details and view another user’s status.

Note: Any status other than Available or Available, Forward or Available, No ACD sends an incoming call to your voice mail. Depending upon the status you select, you may want to set status details to indicate when you will be available again.

Related Topics

Possible Status Values

Set DND Status with Your Phone

Unavailable Status Reminder