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Properties Button on the Queue Control Toolbar

Icon

Location

Queue Control toolbar

Keyboard shortcut

Ctrl+Shift+P

Tip: Keyboard shortcuts work only if you select an interaction in My Interactions or other queue to ensure that it has focus before you press the keys.

Description

The Properties button enables you to view and edit detailed information on the selected interaction. For more information, see View and Edit Interaction Properties.

Note: The Properties button does not appear on your Queue Control toolbar by default, but you can add it. For more information, see Customizing Toolbars.

Related Topics

Customizing Toolbars

Properties Button on the Directory Toolbar

Using the Queue Control Toolbar

View and Edit Interaction Properties