Contents

View and Edit Directory Entries

Requirements: See Working with Other Directories.

The several tabs of the Properties dialog box can contain:

Name, title, department and company
Home, business, cell phone, pager and fax numbers
Home and business street addresses
Home and business email addresses
Business website address
Assistant’s name and phone number
Notes

You can view extended information for directory entries.

To view directory entries:

Right-click a directory entry.
From the drop-down menu, click Properties.

Result: The Properties dialog box appears.

In some cases, where you have sufficient rights, as in the Outlook Private Contacts directory, you can edit these directory entries.

Note: Any changes you make to entries in the Outlook Private Contacts directory in the CIC client are reflected in the Contact records in Microsoft Outlook.

To edit directory entries:

Right-click a directory entry.
From the drop-down menu, click Properties.

Result: The Properties dialog box appears. Notice that the data fields are enabled.

Make any necessary changes and click Apply.

Phone Numbers

- You can precede a phone number with a comma to create a 2-second pause before the number is dialed when you click the phone number hyperlink. Also, the 2-second pause occurs when you "blind transfer" a call by dragging and dropping a call on a name in a directory.
- If you select Auto Dial Extension, when you click to dial this phone number in a directory view, it automatically dials the extension too. For more information, see Click to Dial a Directory Contact.
Note: The Auto Dial Extension check box is available only when the corresponding phone number and extension have values.
- If you want to auto dial both the phone number and extension in this Properties dialog box, click the Ext. hyperlink.

Note: For information about entering, editing and verifying phone numbers, see Phone Number Controls.

Click OK to close the Properties dialog box.