The EmailInteraction type exposes the following members.
Properties
Name | Description | |
---|---|---|
AccountCodeId |
Gets the Id of the account code.
AccountCodeId is only available if the AccountCodeId attribute is being watched.
(Inherited from Interaction.) | |
AlertSound |
Gets the AlertSound.
AlertSound is only available if the AlertSound attribute is being watched.
(Inherited from Interaction.) | |
AssociatedProcessDisplayName |
Gets the AssociatedProcessDisplayName.
AssociatedProcessDisplayName is only available if the AssociatedProcessDisplayName attribute is being watched.
(Inherited from Interaction.) | |
AssociatedProcessInstanceId |
Gets the AssociatedProcessInstanceId.
AssociatedProcessInstanceId is only available if the AssociatedProcessInstanceId attribute is being watched.
(Inherited from Interaction.) | |
CallIdKey | (Inherited from Interaction.) | |
CallType | (Inherited from Interaction.) | |
Capabilities |
Gets the capabilities of this interaction. The EffectiveStation comes into effect when
determining the capabilities of this interaction. Capabilities are only available if the Capabilities
attribute is being watched.
(Inherited from Interaction.) | |
ClientMessage |
Gets the ClientMessage.
ClientMessage is only available if the ClientMessage attribute is being watched.
(Inherited from Interaction.) | |
ConferenceId |
Gets the ConferenceId.
ConferenceId is only available if the ConferenceId
attribute is being watched.
(Inherited from Interaction.) | |
ConsultCallId |
Gets ID of the ConsultTransfer, if this interaction is participating in a consult transfer.
ConsultCallId is only available if the ConsultCallId attribute is being watched.
(Inherited from Interaction.) | |
ConversationId |
Gets the conversation identifier.
| |
DeallocationSeconds |
Gets the DeallocationSeconds.
DeallocationSeconds is only available if the DeallocationSeconds
attribute is being watched.
(Inherited from Interaction.) | |
Direction | (Inherited from Interaction.) | |
DisconnectionTime |
Gets the DisconnectionTime.
DisconnectionTime is only available if the DisconnectionTime
attribute is being watched.
(Inherited from Interaction.) | |
DisconnectRingNoAnswer |
Gets a value indicating whether to disconnect on ring no answer.
DisconnectRingNoAnswer is only available if the DisconnectRingNoAnswer attribute is being watched.
(Inherited from Interaction.) | |
Duration |
Gets the duration of the Interaction as of the current time (using InitiationTime and DisconnectionTime).
Duration is only available when InitiationTime, DisconnectionTime and State are being watched.
(Inherited from Interaction.) | |
EmailCapabilities |
Gets the email capabilities portion of Capabilities.
| |
EmailType |
Gets the response type of EmailType.
| |
HasSnippetRecording |
Gets a value indicating whether this instance has snippet recordings.
(Inherited from Interaction.) | |
ImmediateAccess |
Gets a value indicating whether to allow ImmediateAccess.
ImmediateAccess is only available if the ImmediateAccess attribute is being watched.
(Inherited from Interaction.) | |
InitiationTime |
Gets the InitiationTime.
InitiationTime is only available if the InitiationTime
attribute is being watched.
(Inherited from Interaction.) | |
InteractionId |
Gets the ID of the Interaction.
(Inherited from Interaction.) | |
InteractionsManager |
Gets the InteractionManager with which this Interaction is associated.
(Inherited from Interaction.) | |
InteractionType |
Gets the type of the interaction.
InteractionType is only available if the InteractionType attribute is being watched.
(Inherited from Interaction.) | |
IsConnected |
Gets a value indicating whether the Interaction is in a connected state.
IsConnected is only available if the State
attribute is being watched.
(Inherited from Interaction.) | |
IsDisconnected |
Gets a value indicating whether the Interaction is in a disconnected state.
IsDisconnected is only available if the State
attribute is being watched.
(Inherited from Interaction.) | |
IsHeld |
Gets a value indicating whether this instance is Held.
IsHeld is only available if the State
attribute is being watched.
(Inherited from Interaction.) | |
IsMonitored |
Gets a value indicating whether this instance is being monitored by the session user.
IsMonitored is only available if the Monitors and SupervisorMonitors
attributes are being watched.
(Inherited from Interaction.) | |
IsMuted |
Gets a value indicating whether this instance is Muted.
IsMuted is only available if the Muted
attribute is being watched.
(Inherited from Interaction.) | |
IsOnMyInteractionsQueue |
Gets a value indicating whether this instance is on the MyInteractions queue.
IsOnMyInterationsQueue is only available if the UserQueueNames
and StationQueueNames attributes are being watched.
(Inherited from Interaction.) | |
IsPaused |
Gets a value indicating whether this instance has a paused recorder for the session user.
IsPaused is only available if the Recorders and SupervisorRecorders
attributes are being watched.
(Inherited from Interaction.) | |
IsPrivate |
Gets a value indicating whether this instance is Private.
IsPrivate is only available if the Private attribute is being watched.
(Inherited from Interaction.) | |
IsReadOnly |
Gets a value indicating whether this instance is read only.
| |
IsRecording |
Gets a value indicating whether this instance is being recorded by the session user.
IsRecording is only available if the Recorders and SupervisorRecorders
attributes are being watched.
(Inherited from Interaction.) | |
IsShared |
Gets a value indicating whether this is a shared instance.
(Inherited from Interaction.) | |
Language |
Gets the Language to use for the prompt.
Language is only available if the Language attribute is being watched.
(Inherited from Interaction.) | |
LastSegment |
Gets the last segment on this interaction.
LastSegment is only available if the InteractionConnectionSegments attribute is being watched.
(Inherited from Interaction.) | |
LastSegmentForCurrentUser |
Gets the last segment for the session user on this interaction.
LastSegmentForCurrentUser is only available if the InteractionConnectionSegments attribute is being watched.
(Inherited from Interaction.) | |
LineName |
Gets the name of the line queue.
LineName is only available if the LineQueueName
attribute is being watched.
(Inherited from Interaction.) | |
LocalAddress |
Gets the address of the local party.
LocalAddress is only available if the LocalAddress attribute is being watched.
(Inherited from Interaction.) | |
LocalId |
Gets the displayable address of local party.
LocalId is only available if the LocalId attribute is being watched.
(Inherited from Interaction.) | |
LocalName |
Gets the user-friendly name of the local party.
LocalName is only available if the LocalName attribute is being watched.
(Inherited from Interaction.) | |
LocalPartyType |
Gets the LocalPartyType of the local party.
LocalPartyType is only available if the LocalPartyType attribute is being watched.
(Inherited from Interaction.) | |
LocalSecurityLevelRequested |
Gets the requested local security level. (See LocalSecurityLevelRequested).
LocalSecurityLevelRequested is only available if the LocalSecurityLevelRequested attribute is being watched.
(Inherited from Interaction.) | |
Log | (Inherited from Interaction.) | |
Monitors | (Inherited from Interaction.) | |
MonitorsCombinedCount |
Gets the MonitorsCombinedCount.
MonitorsCombinedCount is only available if the MonitorsCombinedCount attribute is being watched.
(Inherited from Interaction.) | |
MonitorType |
Gets the type of the monitor.
MonitorType is only available if the MonitorType attribute is being watched.
(Inherited from Interaction.) | |
Notes | (Inherited from Interaction.) | |
OrbitQueueName |
Gets the unscoped orbit queue name.
OrbitQueueName is only available if the OrbitQueueName attribute is being watched.
(Inherited from Interaction.) | |
ParentInteraction |
Gets the parent interaction ID.
| |
PopApplication |
Gets the application that should be popped for the Interaction.
PopApplication is only available if the PopApplication attribute is being watched.
(Inherited from Interaction.) | |
Recorders | (Inherited from Interaction.) | |
RecordersCombinedCount |
Gets the RecordersCombinedCount.
RecordersCombinedCount is only available if the RecordersCombinedCount attribute is being watched.
(Inherited from Interaction.) | |
RelatedSnippetRecordings |
Gets the RelatedSnippetRecordings.
RelatedSnippetRecordings is only available if the RelatedSnippetRecordings
attribute is being watched.
(Inherited from Interaction.) | |
RemoteAddress |
Gets the RemoteAddress.
RemoteAddress is only available if the RemoteAddress attribute is being watched.
(Inherited from Interaction.) | |
RemoteDisplay |
Gets a displayable identifier for an interaction.
RemoteDisplay is only available if the RemoteName attribute is being watched.
(Inherited from Interaction.) | |
RemoteId |
Gets the remote party ID as a friendly display value.
RemoteId is only available if the RemoteId attribute is being watched.
(Inherited from Interaction.) | |
RemoteName |
Gets the name of the remote party.
RemoteName is only available if the RemoteName attribute is being watched.
(Inherited from Interaction.) | |
RemotePartyType |
Gets the RemotePartyType of the remote party.
RemotePartyType is only available if the RemotePartyType attribute is being watched.
(Inherited from Interaction.) | |
RemoteSecurityLevelRequested |
Gets the requested remote security level. (See RemoteSecurityLevelRequested).
ImmediateAccess is only available if the ImmediateAccess attribute is being watched.
(Inherited from Interaction.) | |
SecurityLevelActual |
Gets the actual security level. (See SecurityLevelActual).
SecurityLevelActual is only available if the SecurityLevelActual attribute is being watched.
(Inherited from Interaction.) | |
SecurityLevelViolation |
Gets the reason for the security level violation. (See SecurityLevelViolation).
SecurityLevelViolation is only available if the SecurityLevelViolation attribute is being watched.
(Inherited from Interaction.) | |
Segments |
Gets the collection of segments for this interaction. (See InteractionConnectionSegments).
Segments is only available if the InteractionConnectionSegments attribute is being watched.
(Inherited from Interaction.) | |
State | (Inherited from Interaction.) | |
StateDescription |
Gets the state display string.
StateDescription is only available if the StateDescription attribute is being watched.
(Inherited from Interaction.) | |
StationQueueNames |
Gets the unscoped name(s) of the station queue(s).
StationQueueNames is only available if the StationQueueNames attribute is being watched.
(Inherited from Interaction.) | |
SupervisorMonitors |
Gets the SupervisorMonitors.
SupervisorMonitors is only available if the SupervisorMonitors attribute is being watched.
(Inherited from Interaction.) | |
SupervisorRecorders |
Gets the SupervisorRecorders.
SupervisorRecorders is only available if the SupervisorRecorders
attribute is being watched.
(Inherited from Interaction.) | |
TimeInWorkgroupQueue |
Gets the duration of the Interaction as of the time it joined a workgroup queue (using WorkgroupQueueTimestamp and DisconnectionTime).
TimeInWorkgroupQueue is only available when WorkgroupQueueTimestamp, DisconnectionTime and State are being watched.
(Inherited from Interaction.) | |
UserQueueNames |
Gets the unscoped name(s) of the user queue(s).
UserQueueNames is only available if the UserQueueNames attribute is being watched.
(Inherited from Interaction.) | |
WorkgroupQueueDisplayName |
Gets the display name of the workgroup queue.
WorkgroupQueueDisplayName is only available if the WorkgroupQueueDisplayName attribute is being watched.
(Inherited from Interaction.) | |
WorkgroupQueueName |
Gets the unscoped name of the workgroup queue.
WorkgroupQueueName is only available if the WorkgroupQueueName attribute is being watched.
(Inherited from Interaction.) | |
WrapUpAssignments |
Gets the wrap up assignments for this interaction. (See WrapUpAssignments).
WrapUpAssignments is only available if the WrapUpAssignments attribute is being watched.
(Inherited from Interaction.) | |
WrapUpCodeId | Obsolete.
Gets the ID of the wrap up code.
(Inherited from Interaction.) |