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Request a Break (PureConnect)

Use the Request Break option to request a break to stop receiving campaign calls.

To request a break

  • Do one of the following:

    • In the PureConnect Dialer Agent Interface toolbar, click the User icon and then click Request Break.

    • In the Status bar, click the arrow and then click Request Break.

    • In the PureConnect Dialer Agent Interface toolbar, click the Hamburger menu, click Campaigns, and then click Request Break.

You won't receive more calls until you end your break.

Related Topics

End Your Break (PureConnect)

PureConnect Dialer Agent Interface Icons

Interaction Dialer Campaigns