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Interaction Desktop
Interaction Desktop is our Windows-based interaction manager offering call control functionality, chat features, and status management. It includes directories with contact and status information.
Get Started |
Interaction Desktop Quick Reference Card Operator Console Quick Reference Card for Interaction Desktop |
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Release Notes |
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Interaction Desktop Documentation |
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Administrator |
PureConnect Installation and Configuration Guide Microsoft Outlook Interaction Desktop Add-In Installation and Configuration Guide |
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Supervisor Features |
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Agent Features |
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Developer Resources |
Interaction Client Add-In Quick Reference Guide |
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Related Documentation |
PureConnect TUI (Telephone User Interface) User's Guide |
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Additional Resources |
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