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Interaction Desktop Help
Configuration Options
Requirements: You need the Customize Client Security right to customize your personal CIC client configuration settings. You need the Manage Client Templates Security right to create or edit templates for other CIC client users. For more information, see Client Templates.
The CIC client organizes your configuration options in a single dialog box. The Configuration dialog box contains the following properties details panes:
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Queues
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Unified Communications
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Unified Messaging
Interaction Optimizer Settings
Related Topics