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Interaction Desktop Help
Filter Time-Off Requests
Requirements: Only users with the appropriate licenses and configuration settings can work with time-off requests in the CIC client. For more information, see Interaction Optimizer.
You can control which of your time-off requests appear in the Time Off Requests List dialog box.
To filter your time-off requests:
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Do one of the following:
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From the My Schedule view toolbar, click the Time Off button.
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From the Optimizer menu, select Time Off Requests.
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Result: The Time Off Request List dialog box appears.
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In the Time Off Request List dialog box, click the Filter button.
Result: The Filter Time Off Requests dialog box appears.
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Set the Type, Date range, and State parameters.
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Click Apply.
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