Interaction Supervisor Help - System Status category

Contents

System Status category

Summary

System Status views monitor the health and performance of CIC servers. If this category does not appear when you add a view, contact your CIC System Administrator. See Licenses, Security and Access Control Rights for details.

Icon	View Details	Appearance
	Call Activity The Call Activity view shows all activity in line or station queues.
	License statistics Shows how many licenses an CIC system has, and how many of those have been consumed.
	Queues Shows line, station, workgroup and user queues.
	Session Managers Shows session managers and sessions.
	System Graph Shows system statistics in a chart.
	System Statistics Shows system statistics.