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Call Back a Disconnected Call

The Call Back option enables you to call back to the phone number for a disconnected call in My Interactions, or a user or station queue.

Do one of the following:

  • Right-click the disconnected call and select Call Back from the pop-up menu.

  • Double-click the disconnected call.

  • Select the call and press the shortcut keys Ctrl+B.

Result: The Call Back option dials the number of the selected call if the number is valid.

Related Topics

Dial a Recently Dialed Number

Making Calls