IC User Applications (32-bit and 64-bit)

The IC User Applications (32-bit and 64-bit) installation program installs Interaction Desktop, Interaction Fax, Interaction Voicemail Player, SIP Soft Phone, Interaction Screen Recorder Capture Client, Interaction SIP Bridge on Windows 7, Windows 8, and Windows 8.1,and Windows 10 on user workstations.

When you run Setup.exe to install IC User Applications (32-bit and 64-bit), you can also choose to install client plugins such as Languages and Microsoft Outlook Interaction Desktop Add-in.

In this section:

• Interaction Desktop installation

• IC User Applications (32-bit and 64-bit) requirements

• Install IC User Applications (32-bit and 64-bit)

• Install Interactive Update Client

• Verify FQDN resolution to ensure client connectivity with the host CIC server

• IC User Application post-installation procedures

• Change, repair, or remove IC User Applications