Widgets

Widgets are streamlined and lightweight elements you can add to your company’s website to support activities like chatting with an agent. PureConnect Widgets are JavaScript-based, cloud-hosted, and cloud-configured extensions that implement the Genesys Widgets API under a continuously integrated and deployed release model.

Interaction Connect supports the configuration of Genesys Widgets for use in your company’s website. These widgets are easy to configure and deploy by means of code snippets you include in your company’s website.

	Get Started	Overview
	Release Notes	Release Notes Web app
	Administrator	Configure a Widget Widgets View Widgets General Configuration Widgets Plugins Configuration	Widgets Extensions Configuration Widgets Unrestricted Properties Configuration Custom Themes and Forms Deploy a Widget
	Agent Features	Agents handle interactions created by Genesys Widgets in the same manner as they handle other calls, chats, or callback requests.	See the Interaction Connect help available in the application or the PureConnect Documentation Library..
	Developer Resources	Genesys Widgets Bus Guide Genesys Widgets Deployment Guide Genesys Widgets Reference
	Additional Resources	PureConnect Community Support Self-Help