Initializes a new instance of the WorkItemInteraction class.

Initializes a new instance of the WorkItemInteraction class.

Appends to the Notes.

Asynchronously appends to the Notes.

Sets the value of a string attribute.

Asynchronously sets the value of a string attribute.

Performs a blind transfer to the specified number given the number as a string.

Performs a blind transfer to the specified target, given the QueueId of the target.

Asynchronously performs a blind transfer to the specified number, given that number as a string.

Asynchronously performs a blind transfer to the specified target, given the QueueId of the target.

Changes what attributes of the Interaction are being watched. (See InteractionAttributeName.)

Asynchronously changes what attributes of the Interaction are being watched. (See InteractionAttributeName.)

Changes the coaching state of the interaction.

Asynchronously changes the coaching state of the interaction.

Performs a consult transfer with the specified interaction.

Asynchronously performs a consult transfer with the specified interaction.

Disconnects this Interaction.

Asynchronously disconnects this Interaction.

Determines whether the specified Object is equal to the current Object.

Allows an Object to attempt to free resources and perform other cleanup operations before the Object is reclaimed by garbage collection.

Gets the value of an attribute as a Boolean.

Asynchronously gets the value of an attribute as a Boolean.

Gets the value of an attribute as a DateTime.

Asynchronously gets the value of an attribute as a DateTime.

Serves as a hash function for a particular type.

Gets the value of an attribute as an Int32.

Asynchronously gets the value of an attribute as an Int32.

Gets the value of an attribute as a String.

Asynchronously gets the value of an attribute as a String.

Gets the values of attributes, where each attribute value is returned as a String.

Asynchronously gets the values of attributes, where each attribute value is returned as a String.

Gets the Type of the current instance.

Gets the value of a watched attribute as a Boolean.

Gets the value of a watched attribute as a DateTime.

Gets the value of a watched attribute as an Int32.

Gets the value of a watched attribute as a String.

Gets the value of a watched attribute as a ReadOnlyCollection<(Of <(<'T>)>)> of String.

Places the interaction on hold or takes it off hold.

Asynchronously places the interaction on hold or takes it off hold.

Changes the recording snippet state of the interaction.

Asynchronously changes the recording snip state of the interaction.

Initiates secure input which allows for confidential information (e.g., credit card number, expiration date, etc) to be securely provided.

Asynchronously initiates secure input.

Determines whether the interaction has the specified capabilities.

Determines whether a watch is active.

Determines whether a watch is active and if the specified value is being watched.

Joins this Interaction in a conference.

Asynchronously joins this Interaction in a conference.

Changes the listen state of the interaction.

Asynchronously changes the listen state of the interaction.

Creates a shallow copy of the current Object.

Changes the mute state.

Asynchronously changes the mute state.

Parks the Interaction on the specified target, given a string.

Parks the Interaction on the specified target, given the QueueId of the target.

Asynchronously parks the Interaction on the specified target, given a string.

Asynchronously parks the Interaction on the specified target, given the QueueId of the target.

Changes the recording pause state.

Asynchronously changes the recording pause state.

Picks up this Interaction.

Asynchronously picks up this Interaction.

Changes the private state.

Asynchronously changes the private state.

Changes the record state.

Asynchronously changes the record state.

Sends a request for help.

Asynchronously sends a request for help.

Changes the secure recording pause state.

Pauses or resumes a secure recording. Secure recordings are recordings started by Recorder, which are configured via Interaction Administrator.

Asynchronously changes the secure recording pause state.

Pauses or resumes a secure recording. Secure recordings are recordings started by Recorder, which are configured via Interaction Administrator.

Sets the Account Code ID.

Asynchronously sets the Account Code ID.

Sets the value of a string attribute.

Asynchronously sets the value of a string attribute.

Sets the RemoteName.

Asynchronously sets the RemoteName.

Sets the StateDescription.

Asynchronously sets the StateDescription.

Sets the value of a string attribute.

Asynchronously sets the value of a string attribute.

Sets the values of a set of string attributes.

Asynchronously sets the values of a set of string attributes.

Sets the WrapUp Code ID.

Asynchronously sets the WrapUp Code ID.

Starts watching the specified attributeNames for this Interaction. (See InteractionAttributeName.)

Asynchronously starts watching the specified attributeNames for this Interaction. (See InteractionAttributeName.)

Stops watching the Interaction.

Asynchronously stops watching the Interaction.

Returns a String that represents the current Object.

Transfers to voicemail at the specified number, given a string.

Transfers to voicemail at the specified number, given a QueueId.

Asynchronously transfers to voicemail at the specified number, given the target as a string.

Asynchronously transfers to voicemail at the specified number, given the target as a QueueId.

Tries to get the value of a watched attribute as a Boolean.

Tries to get the value of a watched attribute as a DateTime.

Tries to get the value of a watched attribute as an Int32.

Tries to get the value of a watched attribute as a String.

Tries to get the value of a watched attribute as ReadOnlyCollection<(Of <(<'T>)>)> of String.

Sends the Interaction to voicemail.

Asynchronously sends the Interaction to voicemail.

Gets the Id of the account code. AccountCodeId is only available if the AccountCodeId attribute is being watched.

Gets the AlertSound. AlertSound is only available if the AlertSound attribute is being watched.

Gets the AssociatedProcessDisplayName. AssociatedProcessDisplayName is only available if the AssociatedProcessDisplayName attribute is being watched.

Gets the AssociatedProcessInstanceId. AssociatedProcessInstanceId is only available if the AssociatedProcessInstanceId attribute is being watched.

Gets the CallIdKey. CallIdKey is only available if the CallIdKey attribute is being watched.

Gets the CallType. CallType is only available if the CallType attribute is being watched.

Gets the capabilities of this interaction. The EffectiveStation comes into effect when determining the capabilities of this interaction. Capabilities are only available if the Capabilities attribute is being watched.

Gets the ClientMessage. ClientMessage is only available if the ClientMessage attribute is being watched.

Gets the ConferenceId. ConferenceId is only available if the ConferenceId attribute is being watched.

Gets ID of the ConsultTransfer, if this interaction is participating in a consult transfer. ConsultCallId is only available if the ConsultCallId attribute is being watched.

Gets the DeallocationSeconds. DeallocationSeconds is only available if the DeallocationSeconds attribute is being watched.

Gets the Direction. Direction is only available if the Direction attribute is being watched.

Gets the DisconnectionTime. DisconnectionTime is only available if the DisconnectionTime attribute is being watched.

Gets a value indicating whether to disconnect on ring no answer. DisconnectRingNoAnswer is only available if the DisconnectRingNoAnswer attribute is being watched.

Gets the duration of the Interaction as of the current time (using InitiationTime and DisconnectionTime). Duration is only available when InitiationTime, DisconnectionTime and State are being watched.

Gets a value indicating whether this instance has snippet recordings.

Gets a value indicating whether to allow ImmediateAccess. ImmediateAccess is only available if the ImmediateAccess attribute is being watched.

Gets the InitiationTime. InitiationTime is only available if the InitiationTime attribute is being watched.

Gets the ID of the Interaction.

Gets the InteractionManager with which this Interaction is associated.

Gets the type of the interaction. InteractionType is only available if the InteractionType attribute is being watched.

Gets a value indicating whether the Interaction is in a connected state. IsConnected is only available if the State attribute is being watched.

Gets a value indicating whether the Interaction is in a disconnected state. IsDisconnected is only available if the State attribute is being watched.

Gets a value indicating whether this instance is Held. IsHeld is only available if the State attribute is being watched.

Gets a value indicating whether this instance is being monitored by the session user. IsMonitored is only available if the Monitors and SupervisorMonitors attributes are being watched.

Gets a value indicating whether this instance is Muted. IsMuted is only available if the Muted attribute is being watched.

Gets a value indicating whether this instance is on the MyInteractions queue. IsOnMyInterationsQueue is only available if the UserQueueNames and StationQueueNames attributes are being watched.

Gets a value indicating whether this instance has a paused recorder for the session user. IsPaused is only available if the Recorders and SupervisorRecorders attributes are being watched.

Gets a value indicating whether this instance is Private. IsPrivate is only available if the Private attribute is being watched.

Gets a value indicating whether this instance is being recorded by the session user. IsRecording is only available if the Recorders and SupervisorRecorders attributes are being watched.

Gets a value indicating whether this is a shared instance.

Gets the Language to use for the prompt. Language is only available if the Language attribute is being watched.

Gets the last segment on this interaction. LastSegment is only available if the InteractionConnectionSegments attribute is being watched.

Gets the last segment for the session user on this interaction. LastSegmentForCurrentUser is only available if the InteractionConnectionSegments attribute is being watched.

Gets the name of the line queue. LineName is only available if the LineQueueName attribute is being watched.

Gets the address of the local party. LocalAddress is only available if the LocalAddress attribute is being watched.

Gets the displayable address of local party. LocalId is only available if the LocalId attribute is being watched.

Gets the user-friendly name of the local party. LocalName is only available if the LocalName attribute is being watched.

Gets the LocalPartyType of the local party. LocalPartyType is only available if the LocalPartyType attribute is being watched.

Gets the requested local security level. (See LocalSecurityLevelRequested). LocalSecurityLevelRequested is only available if the LocalSecurityLevelRequested attribute is being watched.

Gets the Log. Log is only available if the Log attribute is being watched.

Gets the Monitors. Monitors is only available if the Monitors attribute is being watched.

Gets the MonitorsCombinedCount. MonitorsCombinedCount is only available if the MonitorsCombinedCount attribute is being watched.

Gets the type of the monitor. MonitorType is only available if the MonitorType attribute is being watched.

Gets the Notes. Notes is only available if the Notes attribute is being watched.

Gets the unscoped orbit queue name. OrbitQueueName is only available if the OrbitQueueName attribute is being watched.

Gets the application that should be popped for the Interaction. PopApplication is only available if the PopApplication attribute is being watched.

Gets the ProcessDefinitionId.

Gets the ProcessInstanceId.

Gets the ProcessNumericId.

Gets the Recorders. Recorders is only available if the Recorders attribute is being watched.

Gets the RecordersCombinedCount. RecordersCombinedCount is only available if the RecordersCombinedCount attribute is being watched.

Gets the RelatedSnippetRecordings. RelatedSnippetRecordings is only available if the RelatedSnippetRecordings attribute is being watched.

Gets the RemoteAddress. RemoteAddress is only available if the RemoteAddress attribute is being watched.

Gets a displayable identifier for an interaction. RemoteDisplay is only available if the RemoteName attribute is being watched.

Gets the remote party ID as a friendly display value. RemoteId is only available if the RemoteId attribute is being watched.

Gets the name of the remote party. RemoteName is only available if the RemoteName attribute is being watched.

Gets the RemotePartyType of the remote party. RemotePartyType is only available if the RemotePartyType attribute is being watched.

Gets the requested remote security level. (See RemoteSecurityLevelRequested). ImmediateAccess is only available if the ImmediateAccess attribute is being watched.

Gets the actual security level. (See SecurityLevelActual). SecurityLevelActual is only available if the SecurityLevelActual attribute is being watched.

Gets the reason for the security level violation. (See SecurityLevelViolation). SecurityLevelViolation is only available if the SecurityLevelViolation attribute is being watched.

Gets the collection of segments for this interaction. (See InteractionConnectionSegments). Segments is only available if the InteractionConnectionSegments attribute is being watched.

Gets the Interaction State. State is only available if the State attribute is being watched.

Gets the state display string. StateDescription is only available if the StateDescription attribute is being watched.

Gets the unscoped name(s) of the station queue(s). StationQueueNames is only available if the StationQueueNames attribute is being watched.

Gets the SupervisorMonitors. SupervisorMonitors is only available if the SupervisorMonitors attribute is being watched.

Gets the SupervisorRecorders. SupervisorRecorders is only available if the SupervisorRecorders attribute is being watched.

Gets the duration of the Interaction as of the time it joined a workgroup queue (using WorkgroupQueueTimestamp and DisconnectionTime). TimeInWorkgroupQueue is only available when WorkgroupQueueTimestamp, DisconnectionTime and State are being watched.

Gets the unscoped name(s) of the user queue(s). UserQueueNames is only available if the UserQueueNames attribute is being watched.

Gets the display name of the workgroup queue. WorkgroupQueueDisplayName is only available if the WorkgroupQueueDisplayName attribute is being watched.

Gets the unscoped name of the workgroup queue. WorkgroupQueueName is only available if the WorkgroupQueueName attribute is being watched.

Gets the WorkItemCategory.

Gets the WorkItemDescription.

Gets the WorkItemDueDate.

Gets the WorkItemError.

Gets the WorkItemInitiationTime.

Gets the WorkItemIsTransferable.

Gets the wrap up assignments for this interaction. (See WrapUpAssignments). WrapUpAssignments is only available if the WrapUpAssignments attribute is being watched.

Gets the ID of the wrap up code.

Occurs when an Interaction's watched attributes change.

Occurs when an Interaction is deallocated.

Occurs when the User loses rights for the Interaction.

Occurs when an Interaction is replaced by another (e.g. during a Consult operation).

Occurs when a recording snippet is created for an interaction.