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Interaction Administrator Web Edition Help
User: Administrative Rights Field Descriptions
This topic contains the descriptions for each administrative right in each category in the Administrative details view under the View Users master view.
Note: If you enabled the Enhanced Interaction Administrator Change log, then all of your changes on this tab are tracked in that log. For more information, see About the Enhanced Interaction Administrator Change Log.
The Home page of the Administrative rights includes the following categories:
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Overview (all administrative rights)
The following tables show the available administrator rights groups and the associated descriptions, by category:
Group |
Description |
Account Codes |
Determines if account codes can be edited. |
Actions |
Determines if actions configuration can be edited. |
Client Buttons |
Determines if CIC client buttons can be edited. |
Client Configuration |
Determines if CIC client configuration can be edited. |
Client Configuration Templates |
Determines if CIC client configuration templates can be edited. |
Default User |
Determines if the default user can be edited. |
Password Policies |
Determines if password policies can be edited. |
Password Policies Configuration |
Determines if password policy configuration can be edited. |
Queue Columns |
Determines if queue columns can be edited. |
Response Management |
Determines if response management configuration can be edited. |
Roles |
Determines if roles can be edited. |
Schedules |
Determines if schedules configuration can be edited. |
Secure Input Forms |
Determines if secure input forms configuration can be edited |
Skills |
Determines if skills can be edited. |
Status Messages |
Determines if status message configuration can be edited. |
Users |
Determines if users can be edited. |
Wrap-up Codes |
Determines if wrap-up codes can be edited. |
Wrap-up Categories |
Determines if wrap-up categories can be edited. |
Workgroups |
Determines if workgroups can be edited. |
Group |
Description |
Default Station |
Determines if default station configuration can be edited. |
Stations |
Determines if station configuration can be edited. |
Station Groups |
Determines if station group configuration can be edited. |
Station Templates |
Determines if station template configuration can be edited. |
Default IP Phone |
Determines if default IP phone configuration can be edited. |
IP Phones |
Determines if IP phone configuration can be edited. |
IP Phone Registration Groups |
Determines if IP phone registration group configuration can be edited. |
IP Phone Templates |
Determines if IP phone template configuration can be edited. |
IP Phone Ring Sets |
Determines if IP phone ring set configuration can be edited. |
Group |
Description |
Interaction Feedback |
Determines if Interaction Feedback configuration can be edited. |
Interaction Process Automation |
Determines if Interaction Process Automation configuration can be edited. |
Interaction Conference |
Determines if Interaction Conference configuration can be edited. |
Interaction Conference Rooms |
Determines if Interaction Conference Rooms configuration can be edited. |
Interaction Optimizer Activity Types |
Determines if activity types configuration can be edited. |
Interaction Optimizer Advanced Configuration |
Determines if advanced configuration can be edited. |
Interaction Optimizer Agents |
Determines if agent configuration can be edited. |
Interaction Optimizer Day Classifications |
Determines if day classification configuration can be edited. |
Interaction Optimizer Forecasts and Schedules |
Determines if forecasts and schedules configuration can be edited. |
Interaction Optimizer Scheduling Units |
Determines if scheduling unit configuration can be edited. |
Interaction Dialer Call Lists |
Determines if Dialer call list configuration can be edited. |
Interaction Dialer Campaigns |
Determines if Dialer campaigns configuration can be edited. |
Interaction Dialer Configuration |
Determines if Dialer configuration can be edited. |
Interaction Dialer Policy Sets |
Determines if Dialer policy sets configuration can be edited. |
Interaction Dialer Rule Sets |
Determines if Dialer rule sets configuration can be edited. |
Interaction Dialer Schedules |
Determines if Dialer schedules configuration can be edited. |
Interaction Dialer Scripts |
Determines if Dialer scripts configuration can be edited. |
Interaction Dialer Skill Sets |
Determines if Dialer skill sets configuration can be edited. |
Interaction Dialer Stage Sets |
Determines if Dialer stage sets configuration can be edited. |
Interaction Dialer Zone Sets |
Determines if Dialer zone sets configuration can be edited. |
Interaction Analyzer Keyword Sets |
Determines which Interaction Analyzer Keyword Sets can be edited. |
Interaction Recorder |
Determines if Interaction Recorder configuration can be edited. |
Interaction Tracker |
Determines if Interaction Tracker configuration can be edited. |
Group |
Description |
Accumulators |
Determines if accumulator configuration can be edited. |
Audio Sources |
Determines if audio source configuration can be edited. |
Contact Data Manager |
Determines if contact data manager configuration can be edited. |
Contact List Sources |
Determines if contact list source configuration can be edited. |
Default Location |
Determines if default location configuration can be edited. |
e-FAQ |
Determines if e-FAQ configuration can be edited. |
Fax |
Determines if fax configuration can be edited. |
Fax Groups |
Determines if fax groups configuration can be edited. |
Handlers |
Determines if handler configuration can be edited. |
Historical Reports |
Determines if historical reports configuration can be edited. |
IC Data Sources |
Determines if CIC data source configuration can be edited. |
Initialization Functions |
Determines if initialization configuration can be edited. |
Interaction Processor Tables |
Determines if Interaction Processor tables can be edited. |
License Allocation |
Determines if license allocation configuration can be edited. |
Lines |
Determines if line configuration can be edited. |
Line Groups |
Determines if line group configuration can be edited. |
Locations |
Determines if location configuration can be edited. |
Log Retrieval Assistant |
Determines if log retrieval assistant configuration can be edited. |
Lync |
Determines if Lync configuration can be edited. |
MRCP |
Determines if MRCP configuration can be edited. |
MRCP Servers |
Determines if the MRCP server can be edited. |
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Determines if mail configuration can be edited. |
Media Servers |
Determines if media servers configuration can be edited. |
Lync Active Directories |
Determines if Lync Active Directories configuration can be edited. |
Lync Status Messages |
Determines if Lync Status Messages configuration can be edited. |
Paging Carriers |
Determines if paging carrier configuration can be edited. |
Phone Numbers |
Determines if SIP Proxies configuration can be edited. |
Report Logs |
Determines if report logs configuration can be edited. |
Servers |
Determines if server configuration can be edited. |
Server Parameters |
Determines if server parameter configuration can be edited. |
Session Managers |
Determines if session managers configuration can be edited. |
SIP Proxies |
Determines if SIP proxies configuration can be edited. |
SMS |
Determines if SMS configuration can be edited. |
SMS Broker |
Determines if SMS broker configuration can be edited. |
Speech Recognition |
Determines if speech recognition configuration can be edited. |
Structured Parameters |
Determines if structured parameter configuration can be edited. |
System |
Determines if system configuration can be edited. |
System Parameters |
Determines if system parameter configuration can be edited. |
Voice Modules |
Determines if voice module configuration can be edited. |
Web Services Parameters |
Determines if web service parameter configuration can be edited. |
Group |
Description |
Collective |
Determines if the home site can be edited. |
Peer Sites |
Determines if the peer sites can be edited |
Related Topics
User: General Field Descriptions
User: Licensing Field Descriptions
User: Access Control Rights Field Descriptions
User: Security Rights Field Descriptions
User: Personal Information Field Descriptions
User: Advanced Field Description