Interaction Supervisor

Interaction Supervisor is a performance monitoring application for use with Customer Interaction Center (CIC).

Get Started	Introduction to Interaction Supervisor
Release Notes	Release Notes Web app
Interaction Supervisor Documentation	Interaction Supervisor Help Interaction Supervisor iPad Edition Administrator's Guide
Administrator	Install IC Business Manager Applications Licenses, Security and Access Control Rights
Supervisor Features	Manage Workspaces Manage Views Manage Alerts	Manage Assistance Requests Manage Client Memos Display and Configure Agent Statistics
Developer Resources	ICWS API Documentation for Statistics
Related Documentation	About Snippet Recordings
Additional Resources	PureConnect Resource Center Support Self-Help IC Business Manager Videos	PureConnect Community Interaction Supervisor Related KB Articles