CampaignStats Table

  • Table Type - Historical
  • Last Changed Version - 15.3.0.384
  • Last Changed Reason - Added column RuleGroupID for reporting on a campaign with context information from the rule group.

SQL Column Definitions

Column Data Type (Size) Is Nullable Contains PII Description Last Change Version Last Change Reason CX Insights Name CX Insights Type CX Insights Folder Name
periodstarttimeUTC datetime False Unknown

Timestamp for the start of the sample period

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periodendtimeUTC datetime False Unknown

Timestamp for the end of the sample period

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odsoffset int False Unknown

The UTC offset of the ODS in seconds

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campaignname varchar (255) False Unknown

The name of the campaign

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siteid varchar (80) False Unknown

The site name of the ODS for this row

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event varchar (20) True Unknown

Records significant campaign events that occurred during the sample period. Valid values: 'recycle', 'reset', 'NewActive Group''

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campaignstate varchar (20) False Unknown

The state of the campaign at the end of the sample period. Valid values: 'on', 'off', 'paused', 'scheduledonly'

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dialingmode varchar (10) False Unknown

The dialing mode of the campaign at the end of the sample period. Valid values: 'preview', 'predictive', 'power', 'agentless'

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filtersize int False Unknown

The filter size at the start of the sample period

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recyclesize int False Unknown

The recycle size at the start of the sample period

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totalagents int False Unknown

The total number of agents that are active in the campaign

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effectivetotalagents float False Unknown

The total number of agents that are active in the campaign minus average non-Dialer agents (agents in this campaign that are currently on non-Dialer calls ().

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idleagents int False Unknown

The number of agents that are in an idle or finishing state in the campaign

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effectiveidleagents float False Unknown

The number of idle agents minus average non-Dialer agents

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nondialeragents int False Unknown

The number of agents that are on non-dialer calls in the campaign

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dndagents int False Unknown

The number of agents in a DND state in the campaign

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totaldialercalls int False Unknown

The total number of active calls in the campaign (pending + outstanding + connected)

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pace int True Unknown

The current pace value for the campaign

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cpa float True Unknown

The current calls per agent being used by the campaign (for example: 1/ConnectRate)

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adjcpa float True Unknown

The adjusted calls per agent being used by the campaign (for example the CPA adjusted by pace.)

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abandonrate float True Unknown

The current abandon rate of the campaign

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priority tinyint False Unknown

The campaign's priority among all running campaigns

4.0.106.453 4.0 Release
rulegroupid smallint True Unknown

The ID assigned to the Rule Group that was set. (When an entry appears in the RuleGroupID column, an entry titled NewAcive Group will appear in Event column.)

15.3.0.384 Added for reporting on a campaign with context information from the rule group.
campaignstats_id bigint False Unknown

The identification number assigned to the campaign statistic.

18.4.0.000 Added id columns to agentstats and campaignstats.

SQL Constraints

Primary Key Name Type Column Name (sort order)
PK_CAMPAIGNSTATS_ID Non-clustered campaignstats_id (Ascending)


Index Name Type Column Name (sort order)
IX_CampaignStats_Date Clustered periodstarttimeUTC (Ascending)
UX_CampaignStats Unique non-clustered campaignname (Ascending)
periodstarttimeUTC (Ascending)
periodendtimeUTC (Ascending)
siteid (Ascending)
event (Ascending)