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Interaction Center Applications

ICApplications Table

Interaction Center Applications

Table containing a lookup of applications that run on an IC server or connects to an IC server.

  • Table Type - Lookup
  • Last Changed Version - 15.2.0.516
  • Last Changed Reason - Added for storing application login and logout information.

SQL Column Definitions

Column Data Type (Size) Is Nullable Contains PII Description Last Change Version Last Change Reason CX Insights Name CX Insights Type CX Insights Folder Name
Id smallint False No

An identifier that gets stored in certain tables: LoginLogoutChangelog and EnhancedIAChangelog, instead of storing the full application name.

 15.2.0.516 Added for storing application login and logout information.
ApplicationName nvarchar (50) False No

This is the name of an application that runs on an IC Server or connects to an IC Server.

 15.2.0.516 Added for storing application login and logout information.

SQL Constraints

Primary Key Name Type Column Name (sort order)
PK_ICApplications Clustered Id (Ascending)


Index Name Type Column Name (sort order)
IX_Applications Non-clustered ApplicationName (Ascending)