| Column | Data Type (Size) | Is Nullable | Contains PII | Description | Last Change Version | Last Change Reason |
|---|---|---|---|---|---|---|
| StatisticsSet | int | False | No | 17.1.0.324 | Added for the new Crystal User Productivity report. | |
| cName | nvarchar (50) | False | Yes | 17.1.0.324 | Added for the new Crystal User Productivity report. | |
| cReportGroup | nvarchar (50) | False | Depends on customer usage | 17.1.0.324 | Added for the new Crystal User Productivity report. | |
| cHKey3 | nvarchar (50) | False | No | 17.1.0.324 | Added for the new Crystal User Productivity report. | |
| cHKey4 | nvarchar (50) | False | No | 17.1.0.324 | Added for the new Crystal User Productivity report. | |
| dIntervalStartUTC | datetime | True | No | 17.1.0.324 | Added for the new Crystal User Productivity report. | |
| nEnteredAcd | int | False | No | 17.1.0.324 | Added for the new Crystal User Productivity report. | |
| nAbandonedAcd | int | False | No | 17.1.0.324 | Added for the new Crystal User Productivity report. | |
| nAnsweredAcd | int | False | No | 17.1.0.324 | Added for the new Crystal User Productivity report. | |
| tTalkACD | int | False | No | 17.1.0.324 | Added for the new Crystal User Productivity report. | |
| tHoldACD | int | False | No | 17.1.0.324 | Added for the new Crystal User Productivity report. | |
| tAcw | int | False | No | 17.1.0.324 | Added for the new Crystal User Productivity report. | |
| nExternToInternCalls | int | False | No | 17.1.0.324 | Added for the new Crystal User Productivity report. | |
| nExternToInternAcdCalls | int | False | No | 17.1.0.324 | Added for the new Crystal User Productivity report. | |
| nInternToExternCalls | int | False | No | 17.1.0.324 | Added for the new Crystal User Productivity report. | |
| nInternToExternAcdCalls | int | False | No | 17.1.0.324 | Added for the new Crystal User Productivity report. | |
| tExternToInternCalls | int | False | No | 17.1.0.324 | Added for the new Crystal User Productivity report. | |
| tExternToInternAcdCalls | int | False | No | 17.1.0.324 | Added for the new Crystal User Productivity report. | |
| tInternToExternCalls | int | False | No | 17.1.0.324 | Added for the new Crystal User Productivity report. | |
| tInternToExternAcdCalls | int | False | No | 17.1.0.324 | Added for the new Crystal User Productivity report. | |
| nTransferedAcd | int | False | No | 17.1.0.324 | Added for the new Crystal User Productivity report. | |
| nFlowOutAcd | int | False | No | 17.1.0.324 | Added for the new Crystal User Productivity report. | |
| SiteId | smallint | False | No | 17.1.0.324 | Added for the new Crystal User Productivity report. | |
| DimensionSet | int | False | No | 17.1.0.324 | Added for the new Crystal User Productivity report. | |
| ConfigurationSet | int | False | No | 17.1.0.324 | Added for the new Crystal User Productivity report. |
| Column | Data Type (Size) | Is Nullable | Contains PII | Description | Last Change Version | Last Change Reason |
|---|---|---|---|---|---|---|
| StatisticsSet | number | True | No | 17.1.0.324 | Added for the new Crystal User Productivity report. | |
| cName | nvarchar2 (50) | True | Yes | 17.1.0.324 | Added for the new Crystal User Productivity report. | |
| cReportGroup | nvarchar2 (50) | True | Depends on customer usage | 17.1.0.324 | Added for the new Crystal User Productivity report. | |
| cHKey3 | nvarchar2 (50) | True | No | 17.1.0.324 | Added for the new Crystal User Productivity report. | |
| cHKey4 | nvarchar2 (50) | True | No | 17.1.0.324 | Added for the new Crystal User Productivity report. | |
| dIntervalStartUTC | date | True | No | 17.1.0.324 | Added for the new Crystal User Productivity report. | |
| nEnteredAcd | number | True | No | 17.1.0.324 | Added for the new Crystal User Productivity report. | |
| nAbandonedAcd | number | True | No | 17.1.0.324 | Added for the new Crystal User Productivity report. | |
| nAnsweredAcd | number | True | No | 17.1.0.324 | Added for the new Crystal User Productivity report. | |
| tTalkACD | number | True | No | 17.1.0.324 | Added for the new Crystal User Productivity report. | |
| tHoldACD | number | True | No | 17.1.0.324 | Added for the new Crystal User Productivity report. | |
| tAcw | number | True | No | 17.1.0.324 | Added for the new Crystal User Productivity report. | |
| nExternToInternCalls | number | True | No | 17.1.0.324 | Added for the new Crystal User Productivity report. | |
| nExternToInternAcdCalls | number | True | No | 17.1.0.324 | Added for the new Crystal User Productivity report. | |
| nInternToExternCalls | number | True | No | 17.1.0.324 | Added for the new Crystal User Productivity report. | |
| nInternToExternAcdCalls | number | True | No | 17.1.0.324 | Added for the new Crystal User Productivity report. | |
| tExternToInternCalls | number | True | No | 17.1.0.324 | Added for the new Crystal User Productivity report. | |
| tExternToInternAcdCalls | number | True | No | 17.1.0.324 | Added for the new Crystal User Productivity report. | |
| tInternToExternCalls | number | True | No | 17.1.0.324 | Added for the new Crystal User Productivity report. | |
| tInternToExternAcdCalls | number | True | No | 17.1.0.324 | Added for the new Crystal User Productivity report. | |
| nTransferedAcd | number | True | No | 17.1.0.324 | Added for the new Crystal User Productivity report. | |
| nFlowOutAcd | number | True | No | 17.1.0.324 | Added for the new Crystal User Productivity report. | |
| SiteId | number | True | No | 17.1.0.324 | Added for the new Crystal User Productivity report. | |
| DimensionSet | number | True | No | 17.1.0.324 | Added for the new Crystal User Productivity report. | |
| ConfigurationSet | number | True | No | 17.1.0.324 | Added for the new Crystal User Productivity report. |